[Bazzer1899]

Just an update after update yesterday.
Partial charge yesterday gave total 38 miles.
Full charge just now after day out. 38 miles again. Fordpass said 10kwh but charger app said 11.2kwh which I'm more inclined to believe.
So with the limited data so far there is no difference in charging behaviour.

 

[dragosno1a]

Just an update after update yesterday.
Partial charge yesterday gave total 38 miles.
Full charge just now after day out. 38 miles again. Fordpass said 10kwh but charger app said 11.2kwh which I'm more inclined to believe.
So with the limited data so far there is no difference in charging behaviour.

charger keep account for the energy sent, the ford app for the energy that was stored into the battery, they are different things. there are loses and the inverter consumption to make for the difference

 

[Bazzer1899]

charger keep account for the energy sent, the ford app for the energy that was stored into the battery, they are different things. there are loses and the inverter consumption to make for the difference

Hence reason I said believe charger data. Also noticed in past Fordpass does some rounding up/down so fig can be different too.

 

[ian.tucker59]

I too had my Kuga updated yesterday, and therefore I charged it overnight giving me approximately 35 miles range, but have now found the 12v battery appears to have failed so I can't start the car or lock it. That battery has worked fine in the 3 months I haven't been allowed to charge the car. Has anyone else had this issue since the update.

 

[Ross J]

@ian.tucker59

Please take a minute to fill out your car model in your signature, it helps us when answering your questions and saves you having to type it in all the time. Details can be found here...............Welcome to the Forum, Please Read

Thank you.

 

[oldgitdave]

I too had my Kuga updated yesterday, and therefore I charged it overnight giving me approximately 35 miles range, but have now found the 12v battery appears to have failed so I can't start the car or lock it. That battery has worked fine in the 3 months I haven't been allowed to charge the car. Has anyone else had this issue since the update.

Not personally but yes, there are a few on here that have had that problem.
Trouble is the dealer will have left the ignition on whilst applying the update and this will have drained the 12v battery. If its gone below 10v it's probably toast.
The later models have AGM 12v batteries so are better able to cope.

Do a search on here for 12v battery issues and you'll see that they’re only good for about 4 years these days in any case.

 

[stevewr]

I had my '23 updated yesterday. I had stopped charging, and of course using EV mode, upon receiving the recall notice in March. Now when selecting EV mode the car starts the engine "for system performance" and hasn't stayed continuously in EV mode through 6 short drives. Is anyone else experiencing similar behavior?

 

[PhilipC]

I too had my Kuga updated yesterday, and therefore I charged it overnight giving me approximately 35 miles range, but have now found the 12v battery appears to have failed so I can't start the car or lock it. That battery has worked fine in the 3 months I haven't been allowed to charge the car. Has anyone else had this issue since the update.

Back in January I had my 12v battery fail the day after charging the drive battery. Couldn't get in the car, let alone start it. Ford Assist eventually got it open and going, told me to drive it to the dealer without switching it off. After three days the dealer changed the 12v battery for an AGM one. Gory details at https://www.kugaownersclub.co.uk/th...-battery-question.31562/?post_id=336955&nested_view=1&sortby=oldest#post-336955

 

[PhilipC]

I had my '23 updated yesterday. I had stopped charging, and of course using EV mode, upon receiving the recall notice in March. Now when selecting EV mode the car starts the engine "for system performance" and hasn't stayed continuously in EV mode through 6 short drives. Is anyone else experiencing similar behavior?

I had mine updated on 30th June (though FordPass and the Ford website still show it as update incomplete!) and since then I've had no problems no message like that. Before the recall I used to keep it on EV mode most of the time but now I think I'll leave it on EV auto (or whatever it is). Having to have the 12v battery replaced in January makes me wonder if forcing EV mode stops the car keeping the 12v topped up. (I have no evidence for that comment, by the way!)

 

[stevewr]

I had mine updated on 30th June (though FordPass and the Ford website still show it as update incomplete!) and since then I've had no problems no message like that. Before the recall I used to keep it on EV mode most of the time but now I think I'll leave it on EV auto (or whatever it is). Having to have the 12v battery replaced in January makes me wonder if forcing EV mode stops the car keeping the 12v topped up. (I have no evidence for that comment, by the way!)

Thank you very much Philip. I also used to use EV mode daily for many local trips. I'll keep-on trying and loop-back to this thread with an update.

 

[Hazehill]

I too had my Kuga updated yesterday, and therefore I charged it overnight giving me approximately 35 miles range, but have now found the 12v battery appears to have failed so I can't start the car or lock it. That battery has worked fine in the 3 months I haven't been allowed to charge the car. Has anyone else had this issue since the update.

Are you running your AC full blast in this hot weather? Mine will fire up the engine and give the same message as that and even though the engine is running the battery mileage estimate will plummet. Once it starts the engine it wants to warm it up I think, once it gets to a certain temperature it'll shut it back off again. I've found if I pull over and turn the car off it wont start the engine up again when I restart. Because you are only doing short journeys it just runs the engine to provide enough power to both drive and run the AC compressor. At least I think that's what is going on, happy to be corrected.

 

[ian.tucker59]

Are you running your AC full blast in this hot weather? Mine will fire up the engine and give the same message as that and even though the engine is running the battery mileage estimate will plummet. Once it starts the engine it wants to warm it up I think, once it gets to a certain temperature it'll shut it back off again. I've found if I pull over and turn the car off it wont start the engine up again when I restart. Because you are only doing short journeys it just runs the engine to provide enough power to both drive and run the AC compressor. At least I think that's what is going on, happy to be corrected.

Was running ac before update and no issues will 12v battery. The issue occurred after I charged the car last Friday. Since then have not used car, as I have to keep jump starting it.
I have now purchased a battery charger and charged it out of the car. It shows about 12.8v, so will use car and see what happens.
It would be interesting when I next charge the car to see if I get the same issue.
My fear is I could change the battery and get the same problem.
PS my battery is a Ford from march 2022 45 amp AGM, so the original battery.

 

[oldgitdave]

I almost always run mine in EV Now mode as 95% of my journeys are short. My climate control is on permanently unless, on the odd occasion I have the sunroof open.
The 12v battery is charged by the HV battery, unless it's depleted or the ICE is running.
Touch wood, I've had no issues with the Kuga before or since the HV battery software update.

I did, however have a dead 12v on my last PHEV (Cupra) Which was a total pita tbh but that's another story.

 

[Hazehill]

Was running ac before update and no issues will 12v battery. The issue occurred after I charged the car last Friday. Since then have not used car, as I have to keep jump starting it.
I have now purchased a battery charger and charged it out of the car. It shows about 12.8v, so will use car and see what happens.
It would be interesting when I next charge the car to see if I get the same issue.
My fear is I could change the battery and get the same problem.
PS my battery is a Ford from march 2022 45 amp AGM, so the original battery.

Keeps us updated. Mine has done it a few times, the dealer told me they'd charged the 12v battery when they did the update but since I wasn't even provided any evidence they'd even done the update I don't know how much I trust that information.

 

[argyle73]

My observations pre & post update is that the car charging, performance and range are identical.
Hands up, never stopped charging.
Ford Pass app is woefully inaccurate as to energy consumed charging the battery, the only thing I go on is my charger app and my 30 min energy bill and they are virtually identical.
There are too many variables to get an exact replicated mileage out of a fully charged battery.
The only thing I’ve observed in 16 months of ownership, is that if you have access to home charging and an EV tariff, and drive within the range of the battery, and understand how to drive a car with an electric motor and regen, then the car is dirt cheap to run, between 2 and 3p a mile for electric cost.
As I have stated before, if they had designed it with a 50% bigger battery and there was a genuine 50 mile range most owners would hardly ever need to use petrol.

And that my friend is why many people will leave ford and Take the MG HS before 2035 cut off

 

[Bazzer1899]

I almost always run mine in EV Now mode as 95% of my journeys are short. My climate control is on permanently unless, on the odd occasion I have the sunroof open.
The 12v battery is charged by the HV battery, unless it's depleted or the ICE is running.
Touch wood, I've had no issues with the Kuga before or since the HV battery software update.

I did, however have a dead 12v on my last PHEV (Cupra) Which was a total pita tbh but that's another story.

Must admit I've never used EV Now despite lots of short journeys. I find that unless you go over 60kw the ICE rarely starts even though I have AC permanently set to auto.

My original 12v battery lasted a bit over 4yrs before getting the Fordpass messages so got it changed to AGM.

As far as I can see so far the update has made zero difference (apart from ambient lighting that was set to minimum brightness) in the little over a week since it was done.

 

[Gregs24]

And that my friend is why many people will leave ford and Take the MG HS before 2035 cut off

All PHEV's are gaining larger batteries now as the market has become more established. Expect the next Kuga to have a bigger battery in the PHEV too.

 

[NigelB]

PHEV range is now pushing 100 miles on many models. Still wouldn't touch an MG HS with a borrowed bargepole. Superficially they look wonderful and the seats are superb, but, from experience of one as a loan car, the overall build quality it's pretty poor.

 

[CDubbs]

Had 2 friends who bought and binned MGs
Nothing but trouble and warranty work can take months
The Trabants of Chinese cars

 

[stevewr]

I had my '23 updated yesterday. I had stopped charging, and of course using EV mode, upon receiving the recall notice in March. Now when selecting EV mode the car starts the engine "for system performance" and hasn't stayed continuously in EV mode through 6 short drives. Is anyone else experiencing similar behavior?

...OK...after a few days and ~80% charges the car has settled and now operates reliably in EV mode; fingers crossed!