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ecall malfunction message

3.4K views 15 replies 7 participants last post by  NigelB  
#1 ·
Hi
I got a message flashed up today - ecall malfunction service required. Clicked OK on steering wheel and message went away and so far has not come back. The light on the console seems to be doing what it is supposed to do and I tested that a message was being sent and cancelled before it connected.

Has anyone had this and is it going to need dealer attention?
 
Discussion starter · #3 ·
Ring a dealer and ask if it’s a known problem for your model year


Below recall relates to 2022 Kuga which affected 9388 vehicles


Recall numberR/2022/239
Recall date29-07-2022
Recall typeSafety recall
Thanks for the pointer.

However, the message has not reappeared so far and the warning light on the console is doing wh at its supposed to do. Pressing the button gives a voice message that a call is being placed, and press again to cancel.

I wonder if it was a connection glitch to the Ford system.
 
Discussion starter · #11 ·
I got exactly the same message about 6pm yesterday! Did exactly the same, pressed OK and it went away!
I wonder if Ford's were just doing a test on the system?
It seemed odd and out of the blue!
I Hope that was what it was. If so they could have let us know through FordPass :D