Does anyone have any clue how to get the maps update to actually install, I have tried it multiple times, followed the instructions to the letter exFAT formatted (not quick) unzipped the zip archive directly to the flash drive(s) (tried 3 so far) with 7zip & WinZip. and no matter how long I wait nothing happens, the only bit further I got was downloading the utility to generate the .xml file and uploading it to the Ford servers (twice) it still says that the same update is needed.
Contacted Ford about this thinking it may be their system showing the wrong update (Screen says Version F7 is installed, Sync 3 Software Version 3.0 Build 19205) the email about I received back just asked for piles of information about the car while not offering a solution. I have attached the .xml file that it generated with the test utility (renamed to .txt with the VIN number redacted) in the hope that someone can spot something I haven't spotted,
Apart from there does not appear to be a lot of free space on the car's drive as I noticed in the logs the /fs/images/ section is showing only 15GB available and the first map upgrade file JR3T-14G421-BF.tar.gz is larger than than that, though I have been into the /sh script in the HB5T-14G386-TJB.tar.gz file which is the first thing the autoinstall.lst file calls which is essentially a clean-up script for old images and .tar.gz files and even though I have done a soft reset and a master reset I am starting to lean towards garbage / corrupted files in the /fs/images/ partition that the script isn't deleting. It would be helpful if someone knows how to totally reset the Sync 3 to factory defaults so I can try that.
Can I also ask if someone who has managed to work could advise if it has to be a SanDisk flash drive, mine are good quality 100% genuine flash drives just not SanDisk and also if the Unzip program has made a difference?
Apologies for the huge amount of detail and technical information, I have been at this a long time and eliminated most of the obvious things that could be causing this.
Contacted Ford about this thinking it may be their system showing the wrong update (Screen says Version F7 is installed, Sync 3 Software Version 3.0 Build 19205) the email about I received back just asked for piles of information about the car while not offering a solution. I have attached the .xml file that it generated with the test utility (renamed to .txt with the VIN number redacted) in the hope that someone can spot something I haven't spotted,
Apart from there does not appear to be a lot of free space on the car's drive as I noticed in the logs the /fs/images/ section is showing only 15GB available and the first map upgrade file JR3T-14G421-BF.tar.gz is larger than than that, though I have been into the /sh script in the HB5T-14G386-TJB.tar.gz file which is the first thing the autoinstall.lst file calls which is essentially a clean-up script for old images and .tar.gz files and even though I have done a soft reset and a master reset I am starting to lean towards garbage / corrupted files in the /fs/images/ partition that the script isn't deleting. It would be helpful if someone knows how to totally reset the Sync 3 to factory defaults so I can try that.
Can I also ask if someone who has managed to work could advise if it has to be a SanDisk flash drive, mine are good quality 100% genuine flash drives just not SanDisk and also if the Unzip program has made a difference?
Apologies for the huge amount of detail and technical information, I have been at this a long time and eliminated most of the obvious things that could be causing this.