Well initial ownership of the Kuga is proving a little frustrating to say the least....
I was due to pick mine up yesterday morning but got a call from the delaer late Thursday night to say that all Kuga's are on hold and cannot be released to customers. Ford are not allowing the cars to be released as they have found something wrong with a filter in the exhaust system that can cause the car to drop into a half power or limp mode.
The dealer has never known cars to be held so it must be serious, they have been on the phone to Ford who are checking batch numbers etc. to find out which cars have the problems, but will not give a date on when mine can be released.
To add insult to injury, the V5 turned up this morning and the dealer has a shiny new Zetec, with number plates and tax sat on his forecourt that I cannot drive. I have to change my insurance back to my Zafira (which the dealer is paying for) and the next chance I will get to pick up the car is next weekend as I am away this week on business.
First time I have bought a Ford since a Mk1 Fiesta I had in the 80's, hope this is not a taste of what Ford ownership is all about....
Will post any info on the release of the car as the dealer updates me...
cheers
Cornish
I was due to pick mine up yesterday morning but got a call from the delaer late Thursday night to say that all Kuga's are on hold and cannot be released to customers. Ford are not allowing the cars to be released as they have found something wrong with a filter in the exhaust system that can cause the car to drop into a half power or limp mode.
The dealer has never known cars to be held so it must be serious, they have been on the phone to Ford who are checking batch numbers etc. to find out which cars have the problems, but will not give a date on when mine can be released.
To add insult to injury, the V5 turned up this morning and the dealer has a shiny new Zetec, with number plates and tax sat on his forecourt that I cannot drive. I have to change my insurance back to my Zafira (which the dealer is paying for) and the next chance I will get to pick up the car is next weekend as I am away this week on business.
First time I have bought a Ford since a Mk1 Fiesta I had in the 80's, hope this is not a taste of what Ford ownership is all about....
Will post any info on the release of the car as the dealer updates me...
cheers
Cornish