Have had good experiences from Rates. New cars and servicing depatment. My family and friends have bought several cars from Lisa Richardson ([email protected]).She is very straight talking, and doesn`t give you sales patter. I recomend her.
Not strictly a Kuga related reply but my wife picked up a new Fiesta Zetec from Rates of Grays, had brilliant service from Nicky Gregory. Have to say that the Fiesta is a lovely little car big improvement on her 8 year old KA which is now sitting on the drive waiting for a buyer.
Just thought that I would let others know, had a great experience with Rates in Grays Essex. Really went out of the way to make things right with my Kuga purchase, really professional. I dealt with Liam and he kept me upto date on the build and delivery and dealt with issues (not of Rates making but Fords) like it was his own car. Can only recommend.
Couldn't agree more, had some issues with the Kuga, not Rates fault, but a build fault at the factory, all sorted now.
The wife and I have been using Rates for the last few years, and have had Lewis.
I have used Rates for many years, they make purchasing a new car so easy. There are no overbearing sales people and they work hard to get you the right deal and the right car for your needs.
I have no hesitation in recommending them as one of if not the best dealer in Essex.