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Kuga 2016 Titanium X Sport 180 AWD
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Discussion Starter · #1 ·
Bought my Mk2 Kuga Oct 20, it is a 66 plate bought at 22000 miles, it now has 26000 miles on the clock.

I noticed my engine management light had illuminated, i connected an OBD reader and got the code P244D and error message 'Exhaust Temperature Too High for Particulate Filter Regeneration Bank 1'. I rang the Ford garage where i bought the car and it is booked in for repair on Friday this week. I asked him for a rough estimate of costs and he told me it could be about £2000 if they have to replace the filter. He said this is due to the carbon build up because it had been run over short distances and not had long runs regardless of how many miles it has done in only 5 months.

My question is 'How long does a long run have to be for it to start to clear itself'? also although the car is out of the 3 month warranty from when i bought it, would i have a case to argue that this should've been cleaned during a service when i bought it from them and in fact the 4000 miles i have done should not cause this much damage.

Just for further context, my 'short runs' have been mainly lately for nursery drop off and less commuting to work due to lockdown. however, my nursery runs are 20 mins drive on mainly dual carriageway.

many thanks in advance
 

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Super Moderator and Mr Grumpy
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I have had my car for over two years and can count on one hand the number of times it's been out of the city. My runs are about the same length of time which is ample for the car to get fully warmed up and also to perform any required regenerations of the dpf.

If the garage is correct, then any damage done to the dpf will have been done before you bought the car, however I am extremely sceptical of garages quoting worst case scenarios. They may assume the dpf is faulty, replace it and then you still have the fault because it was a sensor.

The garage has given you incorrect information in my opinion. The dpf is there to collect particulates or more commonly called soot. Once a certain level of soot accumulation is achieved, they car will perform a regeneration and burn the soot away. The deposit it leaves is ASH. It is the build up of ash that will kill the dpf. I have never seen the error message of exhaust temperature too high. The more common one is exhaust temperature is too low which is normally down to a sensor.

I would not be taking my car into this garage and would be looking for a decent independent garage or a dpf specialist. Is this a ford garage by any chance.
 

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Kuga 2016 Titanium X Sport 180 AWD
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Discussion Starter · #3 ·
Thanks for your response.

I had spoken to a neighbour who is a mechanic, he suggested giving it a blast down the motorway and back, and then try to reset the code once i return. i did that and the code cleared, however, my car then would not restart, it was just turning over and another warning came up on my dashboard saying 'engine service now'. It was driving perfectly with no problem until i stopped, i re-scanned it but no code appeared this time. I checked this morning and the service message had gone but the dpf code came up again, took it for another drive and then got the service warning again.

To answer your question it was a ford garage that suggested the price, but my neighbour is going to look at it for me.
 

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Super Moderator and Mr Grumpy
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I would never take my car to Ford for a dpf issue unless they were a small local dealership. Better off with someone who is more of a specialist on the dpf than a technician. From your diagnosis it would seem the fault is more electrical, i.e. a sensor or defective wire.

What sort of code reader do you have. Ford have two different canbus systems and you need a reader that can read both such as an ELM327 with the modded switch.
 

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Kuga 2016 Titanium X Sport 180 AWD
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Discussion Starter · #5 ·
Sorry for the late reply. After having a look online at the code suggestions and looking under the car, it was clearly obvious one of the sensors was at fault, the sheath had stripped back a little and it looked like it was shorting. We ordered a new sensor (had to get direct from ford) and then fitted it. After starting it up and clearing the stored code, the issue has now disappeared. All in it cost me £126. Which i think i would be looking at nearly double if i took it to Ford.

Thanks for your help and suggestions.

Just to answer your question, the reader was a cheap one i got online (ZUS Nando reader). It seems to have done the correct diagnosis this time.
 

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Super Moderator and Mr Grumpy
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Sorry for the late reply. After having a look online at the code suggestions and looking under the car, it was clearly obvious one of the sensors was at fault, the sheath had stripped back a little and it looked like it was shorting. We ordered a new sensor (had to get direct from ford) and then fitted it. After starting it up and clearing the stored code, the issue has now disappeared. All in it cost me £126. Which i think i would be looking at nearly double if i took it to Ford.

Thanks for your help and suggestions.

Just to answer your question, the reader was a cheap one i got online (ZUS Nando reader). It seems to have done the correct diagnosis this time.
That's a massive difference to what you was quoted at £2k.

Ford would have charged you the price for the part + circa £125 and hour labour + VAT. If they had started by replacing the dpf only to find it was a sensor then your bill would have been massive. A decent garage would look at the electrical side first, i.e. wiring, sensor and go from there.

Well done on sorting the repair and posting your positive result.
 

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Sorry for the late reply. After having a look online at the code suggestions and looking under the car, it was clearly obvious one of the sensors was at fault, the sheath had stripped back a little and it looked like it was shorting. We ordered a new sensor (had to get direct from ford) and then fitted it. After starting it up and clearing the stored code, the issue has now disappeared. All in it cost me £126. Which i think i would be looking at nearly double if i took it to Ford.

Thanks for your help and suggestions.

Just to answer your question, the reader was a cheap one i got online (ZUS Nando reader). It seems to have done the correct diagnosis this time.
Hi Steve,

Can you advise which one of the sensors it was that you replaced? I'm getting the same error (along with P242A / P242E errors) I'm hoping it's just a sensor issue that I can fix easily, but struggling to find any documentation on where the sensors actually are.
 

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Kuga 2016 Titanium X Sport 180 AWD
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Discussion Starter · #8 ·
Hi Steve,

Can you advise which one of the sensors it was that you replaced? I'm getting the same error (along with P242A / P242E errors) I'm hoping it's just a sensor issue that I can fix easily, but struggling to find any documentation on where the sensors actually are.
Hi The Robb,

On the diagram below (Sorry it's for a CMax not Kuga, but it was the best pic i could find to explain), it was the sensor at number 9 ( Exhaust gas temperature sensor for DPF) that we had to change. It was obvious when looking at it that that one was the issue, the sheath had stripped back and the wire was exposed.

Product Font Line Auto part Science


Hope this helps, and good luck with getting it fixed, i know how annoying it is.
 

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Hi The Robb,

On the diagram below (Sorry it's for a CMax not Kuga, but it was the best pic i could find to explain), it was the sensor at number 9 ( Exhaust gas temperature sensor for DPF) that we had to change. It was obvious when looking at it that that one was the issue, the sheath had stripped back and the wire was exposed.

View attachment 8749

Hope this helps, and good luck with getting it fixed, i know how annoying it is.
That's great. Thanks Steve. Fingers crossed it's that simple and not something worse!
 
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