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2020 Kuga PHEV Vignale (Magnetic)
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Discussion Starter #1
In late June I took delivery of my third KUGA in a row - previously I'd had a 64 plate Titanium X, and a 68 plate Vignale AWD. I really love the KUGA; for me it's the perfect mix of fun to drive, spacious for a family, and has some really nice features (power taillift, panoramic sunroof, huge boot space, etc.).

Having recently moved house to somewhere with off-road parking I was keen to switch to electric but still wanted the backup/convenience that comes with an ICE engine for longer journerys. As soon as the PHEV was announced I knew I'd be swapping to it since it offers the best of both worlds so I placed my order in February and waited patiently for it to be built and shipped over to the UK.

First impressions:
  • The electric motor is amazing, incredibly quiet and can handle the vast majority of driving on its own.
  • The transition from electric to petrol is buttery smooth, and the petrol engine is very quiet - this impressed me the most coming from a diesel engine before.
  • The ride is a lot stiffer than the 68 model - but in a good way, it feels more poised and confident.
  • The turning circle is noticeably tighter which is helpful in tricky situations and generally makes the steering feel more lively and precise than before.
  • In normal use I commute around 12 miles a day and on weekends we'll do an extra 100 miles or so. The vast majority of this is pure electric. Over the first two weeks we did about 250 miles of electric and 50 miles on petrol.
  • The Vignale interior is a step up from the previous model. The 12" digital dashboard is really nice, the heads-up display is pretty useful, and the new B&O sound system really delivers great audio.
  • Sync 3 is fine as soon as you stop using it and enable CarPlay. The wireless charging is a nice touch but without Sync 3 supporting wireless CarPlay it's not all that useful since you'll be plugging in anyway...
  • The quality of the reversing camera display is a lot better than the previous model but I think a lot of that is down to the quality of the screen rather than the camera itself.
  • The FordPass app is just OK, it's slow to update, using it to unlock the car doors seems to take about 10 seconds which is a bit pointless considering you have keyless entry anyway...
  • I really love the new styling of the bodywork (especially from the front), it feels more dynamic and less "blunt" than the old KUGA but without losing the overall style they have established for the range.
All in all I was very impressed - it's better to drive, the interior is improved, and the electric engine feels like stepping into the future. It's really a lovely package all round.

However... unfortunately there seems to be an issue with this new model which is causing the 12-volt battery to drain overnight. Mine is now back with Ford as they try to figure out what's going on (apparently Ford HQ are working on some software update to resolve it). I've read one other post on this forum with the exact same symptoms and my rep at the garage finally admitted late last week that it's now a known issue so perhaps something that's affecting all PHEV models? I'll keep you updated as and when they have fixed it...

In the meantime if you have any questions about the new '20 PHEV model feel free to ask!
 

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Always good to get 'real world' reviews.

You sound pleased, as you should be.

Only sad that Ford didn't take the opportunity to fit something better than SYNC3 with all its foibles.
 

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2020 Kuga PHEV Vignale (Magnetic)
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Discussion Starter #3
Always good to get 'real world' reviews.

You sound pleased, as you should be.

Only sad that Ford didn't take the opportunity to fit something better than SYNC3 with all its foibles.
Yes, I think it should have had Sync 4 included (with wireless CarPlay support) but I guess that's more related to the development timeline of the vehicle than any intentional decision to reduce the feature set.
 

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Nice write up.

How are finding the glare free LED headlights compared to the bi-xenons on your previous two Kugas? I saw a YouTube video featuring the standard LED headlights and they looked really good.

I'll probably be moving back to a Kuga when my Tiguan's lease is up. It's the most annoying and frustrating car I've ever had but it's dynamic LED headlights are superb.
 

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Discussion Starter #5
How are finding the glare free LED headlights compared to the bi-xenons on your previous two Kugas? I saw a YouTube video featuring the standard LED headlights and they looked really good.
With it being the middle of summer they haven't even turned on yet! I'll try to give them a test when I get the car back though, I'm interested to know myself...
 

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With it being the middle of summer they haven't even turned on yet! I'll try to give them a test when I get the car back though, I'm interested to know myself...
Thanks for that.
 

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2020, mk3 Ford kuga
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Good review , and i believe i am of similar opions, although no full leather seats here :)
And i do not believe i experienced the 12v battery issue on mine, could it be that i did not enable the Wifi Hotspot in the car, and if that continue to run over night it might drain battery over time?

I had my car since June 18. and i have not not done any refuel yet, and i got 50% tank fuel left, but done a lot of electric charging i think. The fact that i can drive 32km and earn 16km on electric driving is a nice earning, when i go "charge only"(edit: EV Charge) driving.
 

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Discussion Starter #8
And i do not believe i experienced the 12v battery issue on mine, could it be that i did not enable the Wifi Hotspot in the car, and if that continue to run over night it might drain battery over time?
It's possible! I did enable WiFi hotspot but I suspect if they knew that that's what was causing the issue they'd have returned the car and just told me not to use that feature until they figure out a fix.

Everything was fine with mine for two weeks until the first time it happened, after that it happened repeatedly in quick succession - hence the return to base! One symptom of the issue was having messages spamming into FordPass every few minutes saying "Remote features disabled for battery optimisation" so keep an eye out for that. I was getting ~100 of these messages overnight on the occassions when the 12-volt system was dead in the morning.

I filled the tank up just after getting the car which showed 393 miles of petrol range on the dashboard. When I took it back the final time I had 530 miles on the odometer and it was showing 290 miles of petrol range left - pretty amazing numbers to be honest, better than I had expected! We did a couple of longer range trips (> 75 miles) in that time but mostly just commuting and short trips. I charge it every night that I know I need electric range for the next day - so probably every other night or so.
 

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I'm glad you like it. I've got a St line x phev ordered. Scheduled for September delivery.

I've never bought a brand new car before but I got a good deal! Used is cheaper, but I wanted hybrid, mainly for environmental reasons. Would have gone full ev But I don't think the infrastructure is there yet.

Besides the outlander there wasn't anything out there that has the space for wife and two kids. The Kuga had better range which is what swung it for me. And with the news that mitsubishi is pulling out of Europe that was a good choice I think.

I hope theyve sorted the battery issue by the time mine is built :)

When the 12v runs out can you charge it using the main battery? Or did you have to charge the 12v somehow?
 

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Discussion Starter #10
When the 12v runs out can you charge it using the main battery? Or did you have to charge the 12v somehow?
It has to be jump started to get the system running again, then you can start the engine up and use that to recover the 12-volt.
 

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In late June I took delivery of my third KUGA in a row - previously I'd had a 64 plate Titanium X, and a 68 plate Vignale AWD. I really love the KUGA; for me it's the perfect mix of fun to drive, spacious for a family, and has some really nice features (power taillift, panoramic sunroof, huge boot space, etc.).

Having recently moved house to somewhere with off-road parking I was keen to switch to electric but still wanted the backup/convenience that comes with an ICE engine for longer journerys. As soon as the PHEV was announced I knew I'd be swapping to it since it offers the best of both worlds so I placed my order in February and waited patiently for it to be built and shipped over to the UK.

First impressions:
  • The electric motor is amazing, incredibly quiet and can handle the vast majority of driving on its own.
  • The transition from electric to petrol is buttery smooth, and the petrol engine is very quiet - this impressed me the most coming from a diesel engine before.
  • The ride is a lot stiffer than the 68 model - but in a good way, it feels more poised and confident.
  • The turning circle is noticeably tighter which is helpful in tricky situations and generally makes the steering feel more lively and precise than before.
  • In normal use I commute around 12 miles a day and on weekends we'll do an extra 100 miles or so. The vast majority of this is pure electric. Over the first two weeks we did about 250 miles of electric and 50 miles on petrol.
  • The Vignale interior is a step up from the previous model. The 12" digital dashboard is really nice, the heads-up display is pretty useful, and the new B&O sound system really delivers great audio.
  • Sync 3 is fine as soon as you stop using it and enable CarPlay. The wireless charging is a nice touch but without Sync 3 supporting wireless CarPlay it's not all that useful since you'll be plugging in anyway...
  • The quality of the reversing camera display is a lot better than the previous model but I think a lot of that is down to the quality of the screen rather than the camera itself.
  • The FordPass app is just OK, it's slow to update, using it to unlock the car doors seems to take about 10 seconds which is a bit pointless considering you have keyless entry anyway...
  • I really love the new styling of the bodywork (especially from the front), it feels more dynamic and less "blunt" than the old KUGA but without losing the overall style they have established for the range.
All in all I was very impressed - it's better to drive, the interior is improved, and the electric engine feels like stepping into the future. It's really a lovely package all round.

However... unfortunately there seems to be an issue with this new model which is causing the 12-volt battery to drain overnight. Mine is now back with Ford as they try to figure out what's going on (apparently Ford HQ are working on some software update to resolve it). I've read one other post on this forum with the exact same symptoms and my rep at the garage finally admitted late last week that it's now a known issue so perhaps something that's affecting all PHEV models? I'll keep you updated as and when they have fixed it...

In the meantime if you have any questions about the new '20 PHEV model feel free to ask!
I have a question about the charging cable.
I won't charge this away from home and getting the cable out of the boot, plugging it in etc is a faff..
So I was planning on plugging it into my waterproof external socket and then hang the other end on the wall - it has a sturdy waterproof cover.
Anyone see an issue with that?
Thanks!
 

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2020 Kuga PHEV Vignale (Magnetic)
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Discussion Starter #12
I have a question about the charging cable.
Honestly I'd get a charge point installed if at all possible (there is currently a £350 grant for installs in the UK but it ends soon I think). The charging will be a lot faster, it'll be on a dedicated, isolated, circuit which is properly rated for the load and there won't be the temptation to do something silly like use an extension lead which may not be rated for the full charge current.

Is your waterproof socket one you that you can lock shut? These cables are expensive to replace due to their very large gauge so you want to make sure it is secure!
 

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Hi.. thanks for the suggestion.
ive thought about a charging point but (a) my mains board is pretty chocka so I doubt there’s any space left for a dedicated connection and (b) the meter is in the opposite side of the house where the car will be.. I might check it out though.
yes.. socket is locked 😉
 

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Discussion Starter #14
my mains board is pretty chocka
Yeah I guess every setup is different! Here they put in a dedicated breaker unit for the charge point that was just tapped directly off the head unit with a junction box (indepedent of the rest of the circuits in the house). I think the dedicated breaker unit monitors line voltage to determine how much current it can supply to the charge point without affecting supply to the rest of the house or something like that...
 

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I have a question about the charging cable.
I won't charge this away from home and getting the cable out of the boot, plugging it in etc is a faff..
So I was planning on plugging it into my waterproof external socket and then hang the other end on the wall - it has a sturdy waterproof cover.
Anyone see an issue with that?
Thanks!
This is what I have done. The only time I will be charging this is at home and then it will be overnight so makes no matter if it takes 3hours or 10hours so no point to installing the higher power charge point.
I have mounted the charging unit on the wall next to a waterproof external socket and a cable winder hook next to that. I am leaving it normally pluged in (but switched off) with cable wound up onto hook when not in use. There has been heavy rain since I started doing this and the power unit does not seem to have come to any harm. Something you might want to watch though is that initially I had (car end) plug dangling downwards from the wound up coil with rubber protective endcap in place; what I note is that rain water seeps and pools inside the endcap which will not be good idea. What I do now is to rest the plug on the hook rather than let it dangle downwards.
 

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This is what I have done. The only time I will be charging this is at home and then it will be overnight so makes no matter if it takes 3hours or 10hours so no point to installing the higher power charge point.
I have mounted the charging unit on the wall next to a waterproof external socket and a cable winder hook next to that. I am leaving it normally pluged in (but switched off) with cable wound up onto hook when not in use. There has been heavy rain since I started doing this and the power unit does not seem to have come to any harm. Something you might want to watch though is that initially I had (car end) plug dangling downwards from the wound up coil with rubber protective endcap in place; what I note is that rain water seeps and pools inside the endcap which will not be good idea. What I do now is to rest the plug on the hook rather than let it dangle downwards.
Thanks! I’ve seen wall mounted holsters for around £20 which might help to keep the end vertical.. they’re designed to be used outdoors, so they must be pretty weatherproof..
 

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Thanks! I’ve seen wall mounted holsters for around £20 which might help to keep the end vertical.. they’re designed to be used outdoors, so they must be pretty weatherproof..
Ah, Thanks for that and well spotted. I have just checked it out and found the cheapest seems to be £11.59 which I have ordered. Cheers
 

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Discussion Starter #18
Just had a call from the garage to say that they have received a software fix from Ford Technical and will be testing it overnight to see what happens... wish me luck!
 

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Just remember all you folks with the external sockets, plug in leads etc used to charge your motors please ensure they are protected by RCDs/RCBOs not just circuit breakers or fuses, for your safety. At least if there are any problems with damaged leads or water ingress they will trip instead of your hearts tripping.
 

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Well that knocked a PHEV off my shopping list. My house has an old type fuse board that isn't RCD protected.

Also am I right in thinking that the RCD is supposed to trip before you get a shock.
 
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