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Discussion Starter #1
Just picked up my 2017 Kuga with Sync 3. My sat nav is working with audio, but nothing else, I cant get the option to select the radio or cd and nothing happens when i press the voice control to call. My phone is connected properly as all my contacts have synced etc and when I use the touch screen to call it disks and says it connects but I cant hear anything. Yes I have tried turning and pressing the volume button and those on the steering wheel, but no luck. Any help appreciated.
 

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Have you tried a soft reset..... Press the scan forward (>>) and the center power button simultaneously it should reset. Might help.... if not back to the dealer.
Paul
 

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Unpair and delete the phone then try the voice controls again.

there are reports on the Focus forum of some phones driving SYNC totally haywire.
 

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certain versions of iPhone Bluetooth were problematic a little while ago?
 

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Discussion Starter #5
Thanks All, I tried the soft reset and a full master reset. It going back to the garage for them to take a look, hopefully they can sort it.
 
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