Just picked up my 2017 Kuga with Sync 3. My sat nav is working with audio, but nothing else, I cant get the option to select the radio or cd and nothing happens when i press the voice control to call. My phone is connected properly as all my contacts have synced etc and when I use the touch screen to call it disks and says it connects but I cant hear anything. Yes I have tried turning and pressing the volume button and those on the steering wheel, but no luck. Any help appreciated.