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Discussion Starter #1
Went out in my car this morning and noticed the heating in the car was very poor ! even after the engine had heated up the warm air ventilation into the cabin was only slightly warm, even with the controls turned up high.
Anybody else got this problem with your Mark 3 Kuga ? or is it just me !.
 

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You may have a blocked pollen filter. It has affected some cars where water has got in because of blocked drains or incorrectly fitted covers.
 

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Discussion Starter #3
You may have a blocked pollen filter. It has affected some cars where water has got in because of blocked drains or incorrectly fitted covers.
Where abouts is the pollen filter and is it easy to fix myself.
 

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Where abouts is the pollen filter and is it easy to fix myself.
Your car is a 2020,it's extremely unlikely unless you've been off road in the Sahara that your filter is blocked... I would suggest you need the dealer to sort... It may be a blockage somewhere from the build, but I would think you would have experienced low air volume when the weather was warm?
 

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Wouldn't even consider trying to sort it myself, cars almost new, dealer should sort under warranty
 

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Discussion Starter #6
Your car is a 2020,it's extremely unlikely unless you've been off road in the Sahara that your filter is blocked... I would suggest you need the dealer to sort... It may be a blockage somewhere from the build, but I would think you would have experienced low air volume when the weather was warm?
I think you are right ! i will get the dealer to have a look at it if it does not sort itself out.It may be me as i have an old fashioned habit of using the climate control settings manually rather than on auto. Having read the manual it says to get max heat you have to make sure that auto is on and turn the settings up high, and let it work itself out. I will have a go and see if it works ! if not then book the car in at the dealers.
 

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OMG, was about to post the exact same fault.

With the fan on full tilt, temperature at "HI" the air coming out is at best "slightly wafting" and the blades on the facia vents are really hot. The fan itself is running & is quite loud yet it's just not moving much air.
If I turn it to Max AC and set the temp to LO hardly anything changes.

Will be contacting the dealer...
 

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Mk3 ST Line X Edition with Tech Pack - Black - On Order, exp March 21
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Awaiting delivery..... But is this a common problem?
 

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OMG, was about to post the exact same fault.

With the fan on full tilt, temperature at "HI" the air coming out is at best "slightly wafting" and the blades on the facia vents are really hot. The fan itself is running & is quite loud yet it's just not moving much air.
If I turn it to Max AC and set the temp to LO hardly anything changes.

Will be contacting the dealer...
Same problem, spoke to the dealer this morning and mentioned that I read that the filter may be blocked, he looked at me as if I'd landed from outer space.
OMG, was about to post the exact same fault.

With the fan on full tilt, temperature at "HI" the air coming out is at best "slightly wafting" and the blades on the facia vents are really hot. The fan itself is running & is quite loud yet it's just not moving much air.
If I turn it to Max AC and set the temp to LO hardly anything changes.

Will be contacting the dealer...
Same problem, went into the dealer this morning and said that I'd read that it could be the filter blocked, he looked at me as if I'd just landed from outer space. I'm going to try what handymel suggests above to see if that make a difference other wise it going to be booked in for them to have a look.
 

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2020 Ford Kuga PHEV ST Line X first edition In Lucid Red
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Tell the clown at the dealer ship......There is a Technical Service Bulletin giving the fix to prevent future leakage via the heater intake pipes. It is TSB 20-2388

Easy to check if the filter is wet


Open glove box 2 tabs either side push inwards both at same time will drop a little further looking in opening long black plastic strip on top of motor 2 torx / hex heads remove then 2 release tabs either side push out to release and hinges down remove filter by sliding towards you note airflow arrow.....if you need more room to get at bolts on left hand side is a damper on glove box where it attaches on pivot squeeze together with pliers and it pops off and glove box fully hinges open......Mine was clean and dry

No photo description available.
 

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Tell the clown at the dealer ship......There is a Technical Service Bulletin giving the fix to prevent future leakage via the heater intake pipes. It is TSB 20-2388

Easy to check if the filter is wet


Open glove box 2 tabs either side push inwards both at same time will drop a little further looking in opening long black plastic strip on top of motor 2 torx / hex heads remove then 2 release tabs either side push out to release and hinges down remove filter by sliding towards you note airflow arrow.....if you need more room to get at bolts on left hand side is a damper on glove box where it attaches on pivot squeeze together with pliers and it pops off and glove box fully hinges open......Mine was clean and dry

No photo description available.
Thanks for posting this - as you described very easy to get into and boy is that Pollen filter heavy, it looks like its started to rot a bit too on the underside (this is the topside showing) - the whole thing is soaking.
5327

Will be calling the dealer on Monday!
 

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Yes the fix is they do something with the air intake near the wiper I think the parts have not been assembled correctly .....
 

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Discussion Starter #14
Update on my Mark 3 heater problem. Booked my car into the dealers this morning to let them have a look and fix the heater problem. They said it was a known problem to Ford where the pollen filter is getting wet through water getting into the heater air intake pipes and blocking the pollen filter .TSB 20-2388 is the Ford problem number. They have changed the filter and put some form of cover some where to stop the water getting into the air intake pipe.
Heating system now working properly ! so if you have a new Mark 3 Kuga with a heating problem you will have to contact your dealer to fix it, Ford will not contact you.
 
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Is there any record of when manufactures start to implement these changes on production lines so that latest vehicles are not needing a dealer fix?
 
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