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Discussion Starter · #21 ·
So after people said contact the dealer where we bought it from. I did that this morning told them the car not fit for purpose or is the warranty and car that age shouldn’t of gone wrong. They will contact where our car is at the min and speak to warranty manager. I will keep you updated. I told them we shouldn’t have to pay 5k plus 1200 to pull the engine apart plus the hire car. Told them it’s a known fault with that engine. Thank you for all your advice
 

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I will slightly hijack this thread to ask for advice in a relatively similar situation. All my car details are in my signature (2 years old, still in original warranty). I am scheduled to do the my Kuga's checkup on the 6th of October.
While some of you might have seen my posts related to coolant loss, I am really not decided after seeing this post, whether I should ask the dealer to disassemble the engine to check for corrosion on the block/head gasket.
The coolant loss I had since last year checkup , in which I did 13k km is between max and 1-2 mm below min level.
Going back in time, the coolant loss I had since I bought the car in Oct 2019 and the first year checkup (15k km) was between mid and min level.
I don't think a pressure test would uncover this leak, seeing the loss rate is very small. If I'm wrong, let me know.
I also checked the US forum and it seems the Spanish TSB does not apply to my Kuga, who was manufactured in Sept 2019...
What would you do in this situation?
 

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Discussion Starter · #23 ·
So after people said contact the dealer where we bought it from. I did that this morning told them the car not fit for purpose or is the warranty and car that age shouldn’t of gone wrong. They will contact where our car is at the min and speak to warranty manager. I will keep you updated. I told them we shouldn’t have to pay 5k plus 1200 to pull the engine apart plus the hire car. Told them it’s a known fault with that engine. Thank you for all your advice
 

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Discussion Starter · #24 ·
So after speaking with the dealership and them contact the assessor who came to look at our car they basically said it’s a gradually failure that’s the reason they didn’t approve plus the garage where it is didn’t use the correct wording so the warranty are blaming the garage we’re we bought it from and the garage are blaming us. But the warranty people
Said it’s a failure that’s accured over time
 

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2013 Titanium X with 2017 Powershift Conversion.
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That appears to be the same block design that is causing the failures on the US models (exact same engine.) They changed the block design and got rid of the "slits" between the cylinder.

Here you go - old design (same as yours) versus new replacement blocks Ford are now using:

View attachment 8612

From 2017-2019 1.5EB Coolant Leak (note the pic is from someone in Spain who had their engine replaced under warranty.) Your Kuga would be from the same factory.
That looks like they've gone out of their way to introduce a failure point, no wonder they have head gasket issues..
 

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Quick info for history:
-did the second year service yesterday. Did not need to replace the brake pads, as it happened in first year service, to my shock. Had 6.5mm left on almost each of them.
-coolant liquid was 2-3 mm below minimum. They did a pressure test, investigated visually, nothing detected. Car exits the standard 2 year warranty on October 31st. At least I have all the mentions in the service log papers each year. Otherwise I'd need to ask them to remove the head gasket from the engine (I believe) to check for corrosion, which does not seem reasonable to do. I'll keep this under check, as always.
 

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Pressure test is a one trick poney, as the car heats up and cools down there is some movement between the head and block.

I've seen a fair few "poor starting when cold" jobs where the head gasket has let coolant into the cyinder when engine is cooling down and next morning it's fouled a cyinder (sometimes not for long!).

If it's using coolant it's either an external leak or the engine is eating it (dpf cooler, crack in head or block, head gasket breach).

I've serviced 60,000 mile + engines that have not required any topping up (and checked levels before routine coolant change intervals).

I've also seen engines wrecked by running water as coolant but that's another story..
 

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I know the thread is a few months old, but FWIW my March 2019 manufactured ST 2.0 petrol is currently having the long block replaced under warranty at our Ford dealer. The car has done 26 500km, so about 16 500 miles. The car was registered in August 2020, so technically a 2020 model in SA. Problem was misfire at start which got progressively worse and coolant loss. The car has been at the dealer since 09/12/2021 and I should get it back end January, hopefully. Took Ford a month to OK the warranty. There is a Ford technical services bulletin (TSB for short) 19-2172 that explains the procedure and problems. This is for the 2.0, but the 1.5's have exactly the same problem. I took a copy of this TSB with when I lodged the complaint and had no hassles, even though the dealer at first said that was for USA, but I politely informed them that it is the same engine, same problem!
Nevertheless, this problem seems to be happening quite often now, as the cars get a bit older. Apparently the coolant is causing corrosion on the block/head gasket and allowing coolant to seep into the cylinders when standing and cooling down. American escape forum has many posts regarding this.
A pity, as the Kuga is such a nice car.
 

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Hi we own a Ford kuga 2018 eco boost. We bought it used it’s only just over the 3 years and had Ford protect warranty. When we bought it 5 months ago it only done 9500 miles so in 5 months we only put on 4000 miles. Few months ago we was topping up the coolant and when I was driving it came up with warning the engine over heated. So 4th sept it’s been in the Ford garage and came with a fault the the short block and the head gasket needed repaired. So they send it of the warranty who tell them they need to pull the engine apart and if they find it be short block it’s covered if not we will be liable for £1200 so they do that and there corrosion in the head gasket which they say is a leak from the coolant which is not covered so we are
Now left with 5k bill plus the price of the courtesy car which we are being charged £10 day and our car still in the garage. Anyone have advice
Hi
The same has just happened to me. i broke down whilst travelling back fro Belfast, the RAC patrol misdiagnosed the issue and said I had mis-fuelled, I hadn't. Finally when my car arrived back in London, a specialist in Diesel cars said I had not mis-fuelled, there was something wrong with the coolant.
I am now transporting the car to Ford near me, who have said they will have a look at the car, however I fear I am going to end up with hearing the same news.
 

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Kuga ST Line X 1.5 Eco 180ps 6 Speed Auto AWD Magnetic
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Hi @Monicanatura and welcome to the forum. You problem is not related to the coolant loss issue on the Ecoboost engine.
 

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Hi
The same has just happened to me. i broke down whilst travelling back fro Belfast, the RAC patrol misdiagnosed the issue and said I had mis-fuelled, I hadn't. Finally when my car arrived back in London, a specialist in Diesel cars said I had not mis-fuelled, there was something wrong with the coolant.
I am now transporting the car to Ford near me, who have said they will have a look at the car, however I fear I am going to end up with hearing the same news.
Hi @Monicanatura and welcome to the forum. Please have a read of the link below and complete your signature with the car's details. There are no known reported coolant loss issues with the diesel engine other than where a radiator or heating pipe has failed. If you want to discuss a coolant issue on a diesel then I suggest you start a new thread.

Announcement - Welcome to the Forum, Please Read | Ford Kuga Owners Club Forums
 

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Hi @Monicanatura and welcome to the forum. Please have a read of the link below and complete your signature with the car's details. There are no known reported coolant loss issues with the diesel engine other than where a radiator or heating pipe has failed. If you want to discuss a coolant issue on a diesel then I suggest you start a new thread.

Announcement - Welcome to the Forum, Please Read | Ford Kuga Owners Club Forums
Thank you for the reply. My Kuga is currently being investigated by Ford for issues with the Coolant.
 

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Hi
I have had the car with 2 Mechanics and now its on the way to Ford, I was with Ford all afternoon after I complained of the car breaking down all of a sudden.
Both mechanics have said there are issues with the coolant.
 
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