Anyone else experienced the appalling attitude of the couldn't care less staff? I've probably spoken to half a dozen and they treat you like you're the problem. I was told today that 'obviously there is nothing more we can do'. Well try explaining why for a start. Every conversation goes round in a death spiral as you exhaust the extent of their predefined phraseology. They're just like the 'computer says no' sketch off Little Britain. . . . .