[hollandjones]

My front passenger electric window goes down fine. When I press one touch to raise it, the windows gets to the top then bounces back down to stop about 2 thirds down. The only way I can get it shut is to nudge it up a bit at a time. It was working fine originally - this fault manifested itself during the recent hot weather - any connection???

Is there are simple stupid thing I am missing or is it back to the dealer - only had the Kuga less than 2 months.

2.0 TDCI Zetec AWD Sea Grey

 

[Digger]

Can't help on that sorry. My windows work fine but I still have not got that delicate touch required, specially the driver's window - its all the way down or all the way up - just finger trouble.


I do like the global closing, I think its brilliant. Can't you tell - I've never had a decent car before.

 

[Lennyh]

Hollandjones, had the same problem recently, was ready to ring the dealer when it righted itself within a day, that is 3 weeksago and ithas been ok since. ( fingers crossed ). Hope it turns out ok for you as well.

 

[stewart]

This happened to me to a few weeks ago too, I had to turn car off and back on again that seamed to fix it

I have mine booked in next week and planning on asking them about this while getting the gear stick gator replaced as its beginning to tear along a fold in the leather.

 

[hollandjones]

Hi

Thanks for your comments. Its been doing this since Saturday (now Weds) so think I'd better book it it. I will post the outcome eventually in case anyone else encounters the same problem

 

[Palder]

I had a similar problem on my prvious car, a Mazda. It was a simple reprogramming task to correct the 'bounceback feature' using some known fix (a combination of key in ignition and presses on the electric window button). I don't think the fix information was public domain but The dealer sorted it in minutes.

 

[hollandjones]

I have booked the Kuga in at Polar Ford week after next so watch this space!

 

[Palder]

actually - just noticed
Have you checked p58 of the Owner's Handbook?

IT tells you how to reset the windows

 

[hollandjones]

Really? Will check tonight. Thanks

 

[hollandjones]

Hi Palder

Tried the process described in the manual but it made no diff so in she goes a week on Monday. Thanks anyway for the suggestion

 

[hollandjones]

Final report

Took the Kuga to Polar Ford. They reset the system. It took about an hour in total so they did it whilst I waited. All fine now. All covered by warranty thankfully.

Steve

 

[the undertaker]

thats good news, well done, glad alls ok....