Action Group
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I would have thought that on this site someone works at Ford Dunton Plant looks at what is going on in the forum. You can not even protest at Ford HQ as it has moved from its Warley office into the Dunton site which is gated. I think the Ford management and workforce are too busy holding onto their jobs or climbing the greasy pole to care about the products.
Hi Phil,
I have never been involved in a group action claim, but would suggest that the first stage is simply the gathering of evidence from owners, experts and other interested parties of a manufacturing fault that the company has/has not taken ownership.
If they haven’t accepted liability, the next step would be to make a formal complaint and hopefully they would agree and resolve the issue, if not make consumer protection professionals aware (TV shows, Council Trading Standards etc) and consider small claims court action (If appropriate)
www.citizensadvice.org.uk
I have never been involved in a group action claim, but would suggest that the first stage is simply the gathering of evidence from owners, experts and other interested parties of a manufacturing fault that the company has/has not taken ownership.
If they haven’t accepted liability, the next step would be to make a formal complaint and hopefully they would agree and resolve the issue, if not make consumer protection professionals aware (TV shows, Council Trading Standards etc) and consider small claims court action (If appropriate)
Making a small claim
Find out what to do before you start a small claim, how to start one and what it involves.
I think as a "Group" we would be heard, And as we are driving (Well some of you are) The FLAGSHIP Kuga car of FORD's that there would be someone willing to listen.
Depending on the issues that they would be faced with is another kettle of fish, minor issues may be dealt with and brushed under the carpet but the bigger problems they may make it harder to resolve.
Depending on the issues that they would be faced with is another kettle of fish, minor issues may be dealt with and brushed under the carpet but the bigger problems they may make it harder to resolve.
The Issues I’ve had have all been taken care of under FMC warranty, eventually. If any group action against faulty Ford products is need, it’s to sort that dreadful auto box fitted to earlier Ford models, which I think a class action in the US was successfully achieved.
Our expert Keithmac would be an example of a person who would be able provide valuable evidence of goods that I’m sure many owners feel is not fit for purpose or merchantable quality.
Our expert Keithmac would be an example of a person who would be able provide valuable evidence of goods that I’m sure many owners feel is not fit for purpose or merchantable quality.
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Someone with legal experience to take it on board would be a help. Watchdog have done similar in the past with other brands where there has been a generic fault like fluid leaks causing fires etc. It needs nipping in the bud when the cars are new in order for it to stop people having to spend £1,000's of their own cash because Ford didn't either design or research it properly like the early powershift issues.
The problem, as I see it, with the power shift is that FMC don’t admit they have a problem, because publicly they say the gearbox is fit for purpose. Hence they don’t have a problem, ergo they cannot be blamed for not fixing it. If they admit there’s a problem, then they have to offer a solution, compensation, replacement, buy back etc
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