White Kuga with off white/cream body panels/bumper

Brand new unregistered on the forcourt with worse cream bumpers than mine to be honest.

Steve

Hi, Have to agree on colour it looks stunning with darkened glass, etc. However I will reject it and not go ahead with deal if it's not right.

The issue with mis-coloured bumpers is not related to their being plastic versus the body being steel. It's simply because the bumper supplier is not being provided with the assembly plant's paint shade chips. During the years of production the body paints change shade for various reasons e.g. to improve opacity and use less paint. On these occassions the bumper (and fuel filler flap, door handle and mirror cap) supplier should be provided with the updated paint shade chip to match. If it doesn't happen the shades drift apart (in the case of Electric white the shade is so off that it almost seems as if the original matching was never done). This wasn't a problem in days gone by when the assembly plants coated the painted parts, as the matching responsibility lay with the same person. But sourcing bumper moulding to outside suppliers, sometimes hundreds of kms away, can result in shade drift. So refusing collection or taking the cars back for re-spray will get the message back to Ford to re-establish the matching exercises.

However this has gone on for so long that it's conceivable that the supplier is struggling to paint to the required shade because there is something amiss with their paint process - which is serious not least because that supplier will be charged the warranty costs.

As for the dealers, some don't want to get involved in paint matching (it can have a knock on effect to other body panels - but that's a different subject) so find excuses not to take the car in. Others have broader shoulders (and good painters, paint suppliers and ovens), appreciate the warranty payment, relish a challenge, and get stuck in. 
   

After speaking with the manager from Ford, he preceded to tell me that all Kugas have this problem and it was the norm!!!! errrrrrrrrrrrr excuse me for being a little synical but where in the glossy brochure or on the actual Ford website does it say "option" Frozen white with cream bumpers!