Technical Service Bulletins

If you register on the ETIS website you can access Ford Technical Bulletins (you can download the full details as pdfs).

http://www.kugaownersclub.co.uk/forum/ford-etis-website_topic5352.html?KW=TSB

I would say that there aren't published TSBs for every fault (particularly there's an absence of any mention of Gear Gaiters,  Headlight Fuse Wires , Alloy Wheel Corrosion).

 

Also just because you may have a fault that appears as a TSB it doesn't mean that is the fault (such as water ingress into footwell - not necessarily due to cracking of sealant in the engine bay as in the TSB - members have reported this can be due to leaks from AirCon lines - much simpler fix).

 

What I'll do is copy the TSBs as posts so you get the jist of what is on ETIS...also if anything new appears we can add to this post...if you need any more information about a TSB I'll put a bit more info on it..there may seem to be a lot and some are trivial, but I thought it better to post them all

 

Edited by HugaKuga - 08 Oct 2011 at 7:11pm

DATE 26/08/11 
Summary : Unusual road-driving noise  this only relates to 19" Bridgestones
TSB No : 52/2010
Build Date: 02/2008-07/2010
Should a customer express concern about unusual road-driving noise (that sounds e.g. like defective wheel bearings) on a vehicle equipped with 19 inch Bridgestone tires, the probable cause is the formation of a heel and toe wear of the tires.
To rectify the concern, test drive the vehicle, check for an unusual road-driving noise and the equipped tires. Contact the tire manufacturer Bridgestone to provide further information. The front and rear toe should be adjusted to the values given in table attachment

Edited by HugaKuga - 08 Oct 2011 at 6:41pm

DATE 01/06/11 
Summary : Incorrect operation of the Ford DVD navigation system with touchscreen; Service pack 5.3 free upgrade
TSB No : 14/2009
Build Date: 02/2008-10/2010
Should a customer express concern about one or more of the following incorrect operations of the Ford DVD navigation system with touchscreen the probable cause is a software failure. To rectify this concern, an updated software version should be loaded.
The following customer complaints can be solved either with software service update 5.1 or 5.3:
Destination cannot be entered via 7 digit postcode (Great Britain only),
Reset during operation,
Navigation/radio is no longer shown on the repeater display (combination),
After engine start,
audio output/voice output is missing,
Voice operation cannot be activated even after repeatedly pressing the PTT button,
Device locks up in navigation mode for several minutes with the pop-up window <Activating navigation>,
Device locks up in navigation mode for several minutes in the disclaimer <The use of the route guidance…>,
<OK> button is without function,
Device locks up in destination entry /destination selection lists,
Device locks up in voice operation for several minutes with the pop-up window <Activating voice operation>,
Device displays <NoGPS> for an extended period of time after tunnel/parking garage,
Sometimes <Destination from MAP> is not possible, Volume cannot be changed,
CD/AUX button without function,
After start unit shows only a blue screen,
Empty/greyed-out softkeys,
even though they should be activated,
Device locks up in combination with USB/iPod/Aux audio sources,
iPod/USB doesn't start to play,
Pop-up window <Checking CD> stays endless (>2 min) on screen after start,
Kuga 2008.5 with rear view camera only: If reverse gear is inserted quickly, no rear view picture is shown,

DATE 12/04/11 
Summary : Installation of auxiliary floor mats to the front footwell floor covering (driver's side only)
TSB No : 10/2010
This Technical Service Bulletin includes detailed instructions for installation of the auxiliary floor mats to the front floor covering using the Ford released floor mat fixings. A faulty installation position of the floor mats as a result of using non Ford released floor mat fixings could lead to a contact with the accelerator pedal.

DATE 10/02/11 
Summary After engine cold start Malfunction Indicator Lamp (MIL) illuminated on the instrument cluster; Diagnostic trouble code (DTC) P2002 is present
TSB No ; 75/2010
Build Date: Up to 30.04.2010   Build Code: Up to AT
This TSB is to be used only for Norway, Sweden, Finland, Denmark and Russia only. In all cases prior to applying this TSB, Should a customer express concern that the Malfunction Indicator Lamp (MIL) is illuminated after engine cold start potential areas of concern are:
Delta Pressure Sensor (DPS) malfunction A potential for condensation in the DPF pressure sensor tube to freeze or partially freeze and cause the DTC P2002 to be stored in the Powertrain Control Module (PCM).