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Sony DAB radio problems
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jk2447 View Drop Down
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Joined: 20 Aug 2011
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Points: 19 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jk2447 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2012 at 7:50pm
Hi All

Just after some advice myself and didn't see the point in raising a new thread, hope that's ok?  Guess I'll find out.

My 09 reg Kuga Sony DAB radio thinks its got a cd in bay2 when it has not.  Would my radio be covered under the warranty do you think?  Its getting close now, so I better tell them if it is covered :S

Any advice would be much appreciated, Jim
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minimadgriff View Drop Down
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Points: 148 		Post Options Post Options   Thanks (0) Thanks(0)   Quote minimadgriff Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2012 at 8:13pm
Hold down the on/off button for about 30 seconds or so and it will reset the radio, see if that helps.
Sea Grey Titanium AWD Kuga. App Pack, BT/VC, 18" wheels, etc etc
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jk2447 View Drop Down
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Points: 19 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jk2447 Quote  Post ReplyReply Direct Link To This Post Posted: 11 Feb 2012 at 1:21pm
Hi, thanks for the advice but that did not work, does anyne know if my warranty would cover the radio?  I must be approaching 3 years old soon
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Berkshire Bandit View Drop Down
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Hi jk2447
 
Yes it is covered under the 3 year warranty so if it is getting close you should get it in sooner rather than later
 
 
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KugaNo View Drop Down
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I've just part-ex'd my 59 plate Titanium for a 12-plate Titanium. On my old car, the DAB reception was perfect, never lost any reception on BBC or stations like Absolute Radio (I live in Beds). New car is identical, but this Sony unit loses reception, especially on lower ground. Any idea why? The new car has a scratched head unit, and marks around the "key holes", so I'm wondering if my car had a different head unit (sat nav?) and it was swapped before I purchased it - maybe the aerial is loose?

Dealer has promised me a replacement head unit, but I wouldn't be surprised if they just replace the damaged trim.....
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Dozers Dad View Drop Down
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Originally posted by KugaNo KugaNo wrote:


Dealer has promised me a replacement head unit, but I wouldn't be surprised if they just replace the damaged trim.....
 
Hi KugaNo,
 
You could put a tiny mark on the headunit with a UV marker pen. Then check it when the radio has been swapped? If they haven't swapped the whole thing and you can prove it. I can see a free service and some general bum kissing will follow! Big smile Do a short video on a mobile phone of yourself marking the head unit aswell incase you need to email it to Ford or whoever you bought the Kuga from.
 
Regards Jez
Owner of "Freddie" the Moondust silver 60 plate TDCi Titanium Z pack, Appearance pack, Bluetooth with USB & Voice control, Reversing camera (Thingy owner but it's been removed for it's own safety) :0)
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Stupot View Drop Down
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Originally posted by KugaNo KugaNo wrote:

I've just part-ex'd my 59 plate Titanium for a 12-plate Titanium. On my old car, the DAB reception was perfect, never lost any reception on BBC or stations like Absolute Radio (I live in Beds). New car is identical, but this Sony unit loses reception, especially on lower ground. Any idea why? The new car has a scratched head unit, and marks around the "key holes", so I'm wondering if my car had a different head unit (sat nav?) and it was swapped before I purchased it - maybe the aerial is loose?

Dealer has promised me a replacement head unit, but I wouldn't be surprised if they just replace the damaged trim.....
 
Enter you reg number on Etis, this should tell you what ICE system was installed at the factory.
Kuga 1 2008-58 Titanium TDCi 136 AWD, Panther Black, Conv/App pack, Parking Sensors, 18" alloys.
Kuga 2 2011-61 Titanium X TDCi 163 AWD. Panther Black, Conv/App pack, BT/USB, 18" Alloys, Satnav,Cam.
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KugaNo View Drop Down
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Points: 75 		Post Options Post Options   Thanks (0) Thanks(0)   Quote KugaNo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Apr 2012 at 9:56pm
Thanks for that Stupot. Checked Etis and it says...

 BT/VC Phone Interface + USB Connect
 With Centre Antenna
 High Level CD+AM/FM+DAB
 Ice Feature Pack 82
 With 8 High Series Radio Speakers

So it looks like the head unit hasn't beem swapped, but it does explain the scratch or damaged key holes. To be continued.....!

EDIT: wish I hadn't looked now, my 'new' car was built in May 2011 !

Edited by KugaNo - 02 Apr 2012 at 10:11pm
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KugaNo View Drop Down
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Points: 75 		Post Options Post Options   Thanks (0) Thanks(0)   Quote KugaNo Quote  Post ReplyReply Direct Link To This Post Posted: 20 Apr 2012 at 8:59am
Got my Kuga back, new headunit fitted, but still losing the DAB signal where it was fine in my old Kuga. It's booked in again for 30th Apr, but service manager admitted he doesn't know what they can do, which is reassuring....
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KugaNo View Drop Down
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Points: 75 		Post Options Post Options   Thanks (0) Thanks(0)   Quote KugaNo Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2012 at 7:22am
Question: my old Kuga had the aerial at the front of the roof, whereas my new Kuga has the aerial at the rear. As mentioned, the DAB reception on old Kuga was excellent, but the new Kuga keeps losing the DAB signal at certain points of my daily commute, even on mainstream BBC stations. Just wondering if anyone who has traded to a newer Kuga has experienced a worse DAB signal with the aerial being mounted at the rear? Unlikely I would have thought, but you never know.....
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