Judder Judder

High

Seeing and driving the beautiful Kuga in my local dealership.

Low 

Thinking I couldn't afford one (credit crunch an' all that)

High

Getting a great deal on a pre-registered black AWD titanium (thanks Mark )

Low

Waiting for delivery, and waiting and waiting (I swear I could have walked to Belgium and pushed it to the UK quicker than it took.

High

"Mr Smith your car has arrived" 

Low

The car started Juddering violently while driving, initially at around 50, but after a few mile even when dropping down to 15mph. The juddering feels as if a wheel is about to fall off. I returned it nervously to the dealer barely 15 hours after driving it away. Mechanics (x3) drove it checked it confirmed the really violent judder, and could not find the cause, so I am without it after driving about 25 miles. (Those were the day - me and my Kuga I remember them so well.

I now have to sit and wait all weekend until they can get a Ford Supermechanic (or something) to come and have a look next week. Dealership have been very courteous, helpful and apologetic, but I am very frustrated. Anyone have any ideas ? All the common things have been checked and excluded (lose wheelnuts, deflated or deformed tyre/wheel, malfunctioning brakes and suspension)

My KUGA is like a beautiful woman - I can forgive her a few indiscretions because she looks so damn fine.

Andy

         Good luck on Monday, if the dealership fail to rectify the fault on three visits i believe you can request a replacement (fit for purpose etc) vehicle. Keep a log of dates! and remedial actions and checks, and signatures on a jobcard type document. If the problem is solved you may feel more at ease if the wheel alignment is re-checked for personal assurance. Coasting in neutral i wonder if the dual mass flywheel is the culprit or a drivshaft perhaps shots in the dark im afraid. Its their problem to solve make sure you get a courtesy car at their expense.

 

All the best Rob.

I asked the dealer for an explaination of what damage was done, and as I know I have not done it, how it could have been done, but all he could tell me was it needed a new one and it should be fitted by this time tomorrow. So I should have Kugie back by tomorrow

So if anyone else gets a really nasty judder think prop shaft - whatever one of those is.

Andy

Certainly would. The phone call was from the salesman, who clearly new less than me about a prop shaft, and could only tell me it was "faulty". I was just pleased to know that they could explain the cause and repair it fairly rapidly (although I won't count my chickens as they have to order a new prop shaft and they were 3 weeks late in getting my car to me).

I plan to try to speak with the mechanic to see if he can provide some answers.

I especially want to know if any further damage could have been done by driving around with a "faulty" prop shaft.

Andy